Is the scanner plugged directly into a USB port on the computer? If not, this may be the source of your problem. Please describe how it is plugged in.

>Last year I upgraded my PC from an Intel P4 1.5 GHz CPU/MB to a P4 2.0 GHZ
>CPU/MB. I cloned my HD and everything is working fine except for the
>scanner. It is on a USB. I uninstalled the software and did a new install.
>I also did a manual uninstall according to directions from HP. Lastly, I
>did a safe install, again following directions from HP. In each case, I get
>a 'device already in use' message following the installation. I do not see
>any application running that could be accessing the scanner. I know the USB
>is working because I have an Iomega zipdisk and a digital camera that work
>fine. I am running Windows 98SE. Any suggestions?
>
>

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