Well, we did remove the NIC from the Network Configuration dialogue box and
that appeared to remove all the protocols as well. Confirmed in
Settings/Control Panel/System/Device Manager that adapter was no longer
reflected as an installed device. Cold-booted the computer and when it
recognized the installed NIC, it searched for the driver files. It located
and installed the supporting files and in the process appears to have
re-installed Win98SE TCP/IP protocol. In the process, it repeatedly
remarked that the files to be installed were older than the existing files
and inquired if we wanted to retain the newer. We answered "No" and
perceived that the older files then overwrote the existing installation.
Isn't that how one "reinstalls" the TCP/IP stack?
Historically, when all possible explanations of a network failure are
exhausted, we just replaced the NIC and it seems often to be the solution to
an inexplicable situation. What of that?
-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]]On Behalf Of Jose E. Dominguez
Sent: Tuesday, August 20, 2002 11:21 PM
To: [log in to unmask]
Subject: Re: [PCBUILD] Internet Connection Problem
The TCP/IP stack is corrupt, remove TCP/IP and added it again. Try using
fixed
IPs, if that doesn't correct the problem you're going to have to reinstall
unless somebody else has a fix for corrupt TCP/IP stacks. Sorry.
HTH,
Jose
"Tommy Holmes, Jr." wrote:
> Well, I have tried my best to do as Mark instructed and have returned for
> further assistance. First, I cannot find "reg clean" on this computer;
we
> have "Registry Checker" which merely makes a backup of the registry and
> "Regedit" which accesses the database. Can't find it in Win98 help
either.
>
> Next, when we re-installed the NIC, we limited the installed network
> protocols to TCP/IP and the client to Client for Microsoft Networks just
to
> keep things simple. Confirmed that the TCP/IP configuration settings were
> correct for our Gateway and for our DNS server at the ISP. Confirmed that
> we automatically were assigned a valid internal TCP/IP address and
submask.
> Confirmed that TCP/IP was "bound" to the correct network adapter in the
> configuration. Confirmed that Computer Name and Workgroup name carried
over
> unchanged from the re-install. However, with TCP/IP alone, we cannot
"see"
> or "browse" the other computers on the LAN. Nor, can we use the HPINP
> Wizard to open communications with the HP printer server/printer or open
an
> internet connection using IE or Netscape. Doesn't that suggest that the
> TCP/IP protocols are installing other than properly? What in the world
> might one do to address that?
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