Every time I've had a UPS "auto-shutdown" program that didn't work with the
serial cable, it has been because of COM port issues.  Either the COM port
is taken (or its IRQ) or the software is configured for the wrong COM port.

See if you can move things around.  There should also be a "Test" mode that
will tell you without your draining the battery whether or not you have
communication with the serial cable.

gary r. tennesen
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----- Original Message -----
From: "Uzi Paz" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, June 24, 2000 6:26 AM
Subject: [PCBUILD] Failsafe's immediate shut down


> I have a dry UPS, that came with a program called Failsafe III for power
> management (so that if the power shortage is long, the PC will make a
> safe shut down). I also got a serial cable for this purpose, they told me
> that this is a specific cable for such UPS's.
> Without installing the program, I can use the UPS for about 10 minutes
> until it beeps rapidly telling me that it is about to become empty.
> If however, I set the cable and install Failsafe, no matter how do I set
it,
> once a power shortage occur, the PC will immediately shut down, as if
> there is no UPS.
> I can no longer contact the people who sold me this UPS+program.
> (I have FS III v. 3.7. There is an upgrade in www.powerware.com to
> FS III v.4, but in the release notes, there is a list of bugs that were
fixed,
> none of them is relevant to my case, there is no support there).
>
> My first guess is that by mistake I have the wrong serial cable. Is there
> any standard for it, so I can check with an ohm-meter if the cable meets
> the standard?
>
> Are there any other simple things to check?
>
> thanks,
> Uzi
> http://members.iol.co.il/uzip/
>
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>       special "Free-After-Rebate" Software specials in conjunction
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               The NOSPIN Group Promotions is now offering
      special "Free-After-Rebate" Software specials in conjunction
          with Beyond.com.   We have new offers all the time!!!
                      http://nospin.com/promotions