I have the 3330 MFD and also had problems with auto feeder.  HP replace it once but the second time, a couple of months later, they told me it was out of warranty and would cost more to fix than unit was work.  My new Canon seems ok.

--
David

-------------- Original message --------------

> Re: HP 4215 "All-In-One" Print, etc device
>
> Greetings,
>
> I have had the above named print, etc device for
> 10+ months. It has sucessfully processed about
> 30 pages since it was purchased.
>
> The paper infeed mechanism has never worked properly.
> The device clanks and clunks, then viciously attempts
> to slam a blank page into the roller path for processing.
> It fails to feed the page about 75% of the time, and
> issues the "out of paper" error message.
>
> I have checked the paper path, tried different paper,
> etc etc to no avail. Calls to tech. support in both
> the Phillipines and India weren't helpful.
>
> When the infeed fails, it leaves a mark on the upper
> right corner of the blank page that should've been
> fed into the device.
>
> Has anyone encountered this problem with this or similar
> HP device? Know of a fix?
>
> If not, has anyone sucessfully had any lo-end HP print
> device replaced under warranty? My 1 year warranty expires
> in about 40 days.
>
> It is an inexpensive device. I do not expect the world of
> it. I can live with the software problems. The fact that it
> is about 75% dysfunctional as regards a basic paper feed in
> the first year of (very, very light) operation is a bit more
> than I deem reasonable.
>
> Any/all suggestions, advice, etc much appreciated.
>
> Cheers,
> David
>
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