Thanks for the reply David. I have since installed a known-to-be-working
Linksys BEFSR41 V.2 router and altered the MTU to 1362 as suggested in the
manual (as well as other values). The two Win 98SE systems are working
nearly perfect. My daughter is now able to IM (MSN) through the router and
web access is almost always perfectly responsive.
However, my XP Home system still has intermittent problems. Using Firefox I
just went to www.cbc.ca/news and opened six new tabs using the news stories
links. The first one loaded properly. The second, fifth and sixth loaded
properly after more than a minute. The third and fourth tabs show the URL,
but have only a blank page. I clicked on reload and the pages loaded
correctly. The behaviour is similar with Internet Explorer, other than the
"Page is Currently Unavailable" error message. Oddly enough opening numerous
tabs with this site worked well enough when I had dial-up access only three
months ago. Similar problems happen on any site. Sometimes just going to a
site will still give an error and then work fine just a second later. The
Win 98SE systems will very seldom have any problem.
I'm contemplating a total clean reinstall of XP and all software (I do one
every year or so anyway) since I've not been able to find any reference to
this issue and haven't the technical expertise to dig any further. Anyone
have other suggestions before I do the big format?
Thanks.
Bill
----- Original Message -----
From: "David Gillett" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, May 19, 2006 10:22 AM
Subject: Re: [PCBUILD] Satellite Internet Access Problem
> Having the MTU set a little too small shouldn't be a problem; I was
> hoping
> it could turn out to be a little too big. If you've already tried those
> smaller values, then that's not the problem.
>
> The other possibilities I've thought of so far are "extra" things that
> they could be doing on their network -- things that, so far as I can see,
> would have the purpose of frustrating customers trying to use a router and
> multiple PCs instead of just a single PC at a time.
> BUT if that were true, that should be a published policy, and their
> support folks would have just said "we don't allow/support routers" rather
> than trying to help troubleshoot your problem.
>
> I'll give this a bit more thought, and see if I can come up with any
> other
> theories that make sense.
>
> David Gillett
>
>
> On 18 May 2006 at 7:30, Andrea & Bill Lee wrote:
>
> Date sent: Thu, 18 May 2006 07:30:47 -0400
> Send reply to: Personal Computer Hardware discussion List
> <[log in to unmask]>
> From: Andrea & Bill Lee <[log in to unmask]>
> Subject: Re: [PCBUILD] Satellite Internet Access Problem
> To: [log in to unmask]
>
>> Thanks for the reply David.
>>
>> I have made various adjustments to the MTU (1400, 1425, 1450, 1475)
>> However,
>> I've never tried 1480. I'll do that later today. Solving the router issue
>> would be at least one step. The XP system continues to confound.
>>
>> Bill
>>
>> ----- Original Message -----
>> From: "David Gillett" <[log in to unmask]>
>> To: <[log in to unmask]>
>> Sent: Thursday, May 18, 2006 12:44 AM
>> Subject: Re: [PCBUILD] Satellite Internet Access Problem
>>
>>
>> > Amongst the configuration settings on your router, there should be one
>> > called "MTU" with a value in the neighborhood of 1500. Try reducing
>> > this
>> > value by about 20 and see if that helps. (It might not; I've just got
>> > a
>> > hunch that it might, depending on some things their modem might be
>> > doing.)
>> >
>> > David Gillett
>> >
>> >
>> >
>> > On 17 May 2006 at 20:34, Andrea & Bill Lee wrote:
>> >
>> > Date sent: Wed, 17 May 2006 20:34:11 -0400
>> > Send reply to: Personal Computer Hardware discussion List
>> > <[log in to unmask]>
>> > From: Andrea & Bill Lee <[log in to unmask]>
>> > Subject: [PCBUILD] Satellite Internet Access Problem
>> > To: [log in to unmask]
>> >
>> >> Greetings all;
>> >>
>> >> Three months ago I had Ka band satellite internet access
>> >> installed. I
>> >> then plugged the modem cable into my router. Allowing the satellite
>> >> modem, router and computer (XP Home) to automatically detect the setup
>> >> worked well. I then turned on the two other computers which
>> >> automatically
>> >> detected the LAN and WAN.
>> >>
>> >> However, since installation there has been a problem with various
>> >> sites not being found. After another try or two the site is often
>> >> found.
>> >> Sometimes it takes many tries. Uploading pictures to my Yahoo site
>> >> almost
>> >> always fails. Many web sites are also very noticeably slower to load
>> >> and
>> >> some images or functions do not load or operate.
>> >>
>> >> If I plug the cable directly from the modem to my XP computer, the
>> >> vast majority of the problems are gone. However, there is still the
>> >> odd
>> >> site not found error. Usually, when I try the second time the site is
>> >> found immediately. Sites are still slow to load. I contacted tech
>> >> support. After exhausting all possibilities they deduced that my
>> >> computer
>> >> must be the problem. I then connected another system (Win 98SE)
>> >> directly
>> >> to the modem and it worked perfectly. I connected the other system
>> >> (Win
>> >> 98SE) and it too
>> > worked perfectly. I then connected the satellite modem to the router
>> > and
>> > then the two Win 98SE systems to the router and the problems returned
>> > for
>> > both systems.
>> >>
>> >> I have emptied browser cache, tried both Firefox and IE, SFC (no
>> >> problem files), inputted DNS numbers provided by ISP (Xplornet).
>> >>
>> >> What could be the issue with the router? And my computer? I am
>> >> happy
>> >> to do a complete reinstall, but would like to know what the problem is
>> >> before doing so.
>> >>
>> >> I have;
>> >>
>> >> D-Link DI-604
>> >> - upgraded router firmware, and exhausted communications with tech
>> >> support, adjusted MTU, inputted DNS provided by ISP (Xplornet), LAN
>> >> works
>> >> well
>> >>
>> >> Satellite Modem - Surfbeam SM2000
>> >> - tech support has confirmed that everything is working properly
>> >> (as
>> >> well as my own testing on Secondary Computers and various on-line
>> >> speed
>> >> tests)
>> >>
>> >> Problem Computer - XP SP2, all updates, AMD 2600+, GA-7VM400 AM mb, 1
>> >> Gig
>> >> ram, 250 gig hd (60 gig free), on board nic (Realtek RTL8139/810x),
>> >> ATI
>> >> 9600, USR 56.6 modem
>> >>
>> >> Secondary Computers - Win 98SE, all updates, working well when
>> >> connected
>> >> directly to modem
>> >>
>> >> Thank you;
>> >>
>> >> Bill
>> >>
>> >> Visit our website regularly for FAQs,
>> >> articles, how-to's, tech tips and much more
>> >> http://freepctech.com
>> >>
>> >
>> > Do you want to signoff PCBUILD or just change to
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>> >
>>
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>
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