You can try disabling the COM ports in the BIOS and then remove the modem amd reinstall it, it should take up COM 1 or 2.

HTH,

Jose



Kevin Dyck wrote:

> I recently upgraded my system to a Celeron 400MHz CPU on an ABIT BX6 mainboard. The new configuration refused to boot up with my old Acer ISA modem installed, so I purchased a Motorola SM56 PCI modem, thinking it was an easy way to remedy the problem.
>
> The new modem works, except that when the modem is run, the mouse cursor disappears. The mouse is still active, I just can't see what it is pointing at. If I get the modem to perform another function sometimes my mouse cursor will reappear, but only as long as I am using the modem and then the system usually crashes.
>
> The modem has set itself up on COM4. I can switch to COM3 (which doesn't help), but not to COM1 or 2 which are currently unused. When I check the System Properties there is no mention of COM ports 3 or 4. The mouse is connected through a PS/2 port.  The mo
> dem is using IRQ 11, and the mouse is on IRQ 12. No device conflicts show up on the System Properties report.
>
> I’ve checked Motorola’s help files and online FAQ, which make no mention of this type of problem.
>
> So, is there a solution to this or should I take the modem back and get a better one?

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