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From:
jimi moore <[log in to unmask]>
Reply To:
Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Mon, 2 Mar 2009 01:55:58 -0600
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Great ideas once again Dean. I have tried a couple of them already. The HD 
and Graphics card are still fine. New PS checks out also.  I may have 
mis-wrote in my first post. The computer never GETS to post. I get nothing 
but a black screen. The cpu and case fans run. No error beeps. I have left 
the power on for up to ten minutes. No smoke or smell, I touched the ics 
chips and they were cool. I just have two 2048 matching ram sticks and have 
interchanged them a few times. I haven't pulled the cpu yet so I may try 
that. I have replaced cpu's before and I think I got the paste on right but 
who knows. It just acts like the mb is dead.

Thanks,

jimi


----- Original Message ----- 
From: "Dean Kukral" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, March 01, 2009 12:41 PM
Subject: Re: [PCBUILD] New Build


> This is bad news because the only parts that you are re-using are, as I 
> understand it, the case and power supply (now replaced),
> HDD, and graphics card.
>
> The HDD and Graphics card checked out okay on another computer, and the 
> power supply was replaced.  HMM.
>
> I would go back and re-test the HDD and graphics card on another computer 
> just in case the failing (?) power supply smoked them.
> Not likely unless the graphics card has it's own power connector.  But I 
> would try it. Also, you are actually able to SEE stuff on
> the screen, because you know that you are seeing the POST, so that the 
> graphics card is okay.
>
> Now, after a good scream and, perhaps, a cry, I would do a few more 
> things, one at a time.  I don't know how experienced you are, so
> I'll just give you the spiel.
>
> First, I would re-install the cpu and cpu cooler, making sure that the 
> heat-goo (artic silver or whatever) has been properly
> distributed.  I have done this many times, but the last time I did it (I 
> replaced a crummy ASUS motherboard with an EVGA) the
> computer shut down very fast, but after the POST.  Looking at the cpu, I 
> discovered that somehow part of the cpu did not have the
> artic silver on it thick enough.  After cleaning it off and replacing it, 
> the computer worked much better.  It had been shutting
> down automatically when the cpu got overheated.  It is conceivable that 
> your cpu is overheating very rapidly for some reason.  Boy,
> I hope that your power supply did not trash the cpu!  I doubt it, because 
> it did get that far.  I mean, you got a bios notice at the
> top and then a description of the basic system and then the POST and then 
> no further, right?
>
> Then, disconnect as much as you can and still get the computer to boot up 
> to the POST.  You'll need to keep the video card and one
> stick of memory.  Test it, then test the other stick.  One at a time.  See 
> if you can get farther than the POST.  You might have to
> have the hard drive connected to give the power supply a load.  The less 
> that you have connected the better.  No cd or DVD drives or
> sound cards or anything if you can help it!  Not even the internet or 
> printer.  You do need the keyboard, but not the mouse.
>
> If you can not get past the POST with the stripped system, then you have 
> something fundamentally wrong.  If the graphics card and
> HDD check out on another computer, then it is your motherboard, cpu, or 
> memory. And if the system fails with both sticks of memory
> (I assume that you have two or more), tested one at a time, then it is 
> probably not the memory as it is unlikely that more than one
> stick of the memory failed at the same time (unless the power supply some 
> how cooked them).  If you have success, then add pieces
> one at a time to see if you can find the piece that is causing the 
> trouble.
>
> Of the above, given your description, thermal shutdown seems most likely.
>
> There is another possibility that you need to be sure to check.  If this 
> is a new motherboard and you have a large amount of memory,
> are you certain that the POST is not doing a full check?  When I build a 
> new computer, I always run the full POST to make sure the
> memory is okay.  This can take a long time.  (Five minutes?)  Then, I go 
> into the cmos settings and tell it to use the quick POST,
> which bypasses the memory test.  If your old computer had its cmos battery 
> fail (they last about three years give or take a few
> years), then the cmos settings are lost and you likely default to the full 
> POST with the long memory test.
>
> I'm sorry if you know all this already.  If it is all new to you, then 
> feel free to ask any more questions.  It never hurts to have
> someone else go over things that you might have missed.
>
>
> Dean Kukral
>
> ----- Original Message ----- 
> From: "jimi moore" <[log in to unmask]>
>
>
> Thanks Dean for your insightful reply. In fact we got a PS tester and the 
> ps
> was bad! We bought another one..checked it before installing it and it was
> fine...low and behold. The same results for the system..can't get by post!
> This was a bundle from tigerdirect which i've never had a problem with
> before but i'm starting to wonder now.
>
> jim
>
> ----- Original Message ----- 
> From: "Dean Kukral" <[log in to unmask]>
>
>
>> It sort of points to the power supply, doesn't it?  You  had the same
>> problem with the old system, and the other two parts test okay
>> in another system, so it is reasonable to suspect the power supply.
>>
>> Also, your two basic "known's" are not correct.  First of all, some 
>> things
>> could be going and/or lit up, but the power supply still
>> could be weak enough to not be able to boot the whole system.  Second,
>> things could have come dead on arrival.  Many of the bad
>> reviews on NewEgg.com come from people who got bad products.  Some even
>> returned the product and got another bad product
>> replacement!  I think that you are right to think that this is rare.  But
>> I can tell you that I once got an ASUS motherboard, which
>> in the past was known for quality, with bad networking hardware right out
>> of the box.
>>
>> One thing that you might try is to unhook the power to the hard drive and
>> see if you can get past POST.  That would indicate that
>> the power supply can supply a little power, but not enough to get the job
>> done.  The one problem with this test is that some power
>> supplies need a load to start up, and the motherboard may not be enough 
>> of
>> a load by itself.
>>
>> http://www.pcpower.com/support/ATX_troubleshoot.htm has a check for a
>> power supply, but it is a very poor test.  Your power supply
>> could be failing and still pass this test.  (I have had a power supply
>> that passed this test but was no good.) You might try it
>> anyway.  If it passes, then that does not mean anything, but if it fails,
>> then you know that the power supply is bad.
>>
>> Make sure that the motherboard is standing well off of the case so that
>> there is no chance of the traces on the bottom of the
>> motherboard touching the case, except where the stand-offs are screwed 
>> in.
>>
>> If you can borrow a power supply to try the system out, then that would 
>> be
>> ideal.  Swapping in new parts one at a time can get
>> expensive.  Cheap power supplies are not too bad (nice to have a spare),
>> but powerful game power supplies can run pretty expensive.
>>
>> And, of course, there is the time-honored technique of disconnecting
>> everything and adding components one at a time, with the caveat
>> that the power supply may need a load to run at all.  So, you may have to
>> leave a drive connected.
>>
>> HTH
>>
>> Dean Kukral
>>
>>
>> ----- Original Message ----- 
>> From: "jimi moore" <[log in to unmask]>
>>
>>
>> I've recently started building a new computer. I believe I've assembled
>> all
>> of the parts and connections correctly. The problem however is that upon
>> booting up, the system doesn't past POST. There are no sounds, and no
>> beep.
>> There is also no red light showing at all. However all of the fans are
>> spinning, and there is a green light on the motherboard, so I know it's
>> getting power. My system specs are as follows:
>>
>> Power Supply: 700W GameXstream
>> Motherboard: Asus P5N-D
>> Processor: Intel Core 2 Quad Q6700
>> RAM: Two 2048MB sticks of DDR2 Corsair RAM.
>> Graphics Card: Nvidia 8800 GTS
>> HDD: 500 GB Western Digital Caviar
>>
>> The HDD, Graphics Card, and Power Supply are from my old system. Now, the
>> reason for building a new one in the first place was that my old one was
>> having the exact same error. I know the HDD works, because I've tested it
>> in
>> another machine. I've also tested the Graphics Card in another machine.
>> Both
>> worked flawlessly. I highly doubt it's the Power Supply, because of the
>> green light on the motherboard and the fact that all of the fans spin. I
>> also doubt the new parts I've ordered were shipped dead on arrival. Hence
>> we
>> have a problem that really confuses me. I am getting the same error in my
>> new machine as I was having in my old, but the only things that could be
>> the
>> problem I'm certain are not.
>>
>> So, can anybody help me out here?
>>
>> Jimi Moore
>
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