Doyle;
try here for the firmware upgrade:
http://forum.firmware-flash.com/dl_firmware.php?category=6&manufactor=23
Your burner may be toast, but it would hurt to up the firmware.
You might get a friend to try it in another computer.

<>< Larry Fisk
         Fisk Computers
           Fruitvale, Idaho

----- Original Message -----
From: "Doyle Hirsch" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, December 25, 2002 3:18 PM
Subject: [PCBUILD] CD Burning


> My CD-RW has stopped burning CD's. Whenever I insert a CD and try to burn
either a data or an audio CD it returns the message: Software(Windows
Media,Nero, EasyCD Creator) has encountered an " unknown error". The disk
then ejects.This happens regardless of the type of CD(I've tried 4 different
ones)or the software I use. It can play music or games or install software
just fine.
> I'm running a Dell 8100 with Windows2K SP3 and the CD-RW is a NEC
NR-7800A. Oddly enuff, Dell posted a firm-ware upgrade on it's

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