Have you tried to contact Acer to buy a new set of CD/DVDs for your machine?

You may also need a portable DVD player to install the system.

-- 
Best regards,
Mogens

-----Oprindelig meddelelse-----
Fra: Personal Computer Hardware discussion List
[mailto:[log in to unmask]] På vegne af john Clemence
Sendt: 18. november 2011 19:51
Til: [log in to unmask]
Emne: [PCBUILD] Problem with Acer Laptop

Hi,

I bought an Acer Aspire 5732Z about a couple of years ago and it developed a
problem with the DVD player. Once the company I bought it from knew I had a
problem within the warranty period I found I could not log into my account
to get the repair booked in -- this may have been a coincidence but I got so
frustrated that I bought a new notebook.

My daughter needs a laptop to enable her to work from home and I would like
to let her have the Acer. I think I would need to format the hard drive but
I don't think the machine came with any discs, (or I can't find them at the
moment). Is there any way to format the hard drive and then re-install the
o/s, (windows 7 home premium). I don't think I could access the internet
without an o/s, and then there will be the problem of loading the drivers!

Perhaps I could clear all my old stuff but then I would have the
intermittent dvd which I think is a software problem.

I will have another look for any discs but I don't recall any. I wonder if
anyone has got any ideas how I can restore this machine?

Regards,

John.


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