This may be one of those cases where you have to install the drivers, and 
THEN attach the hardware.  Windows will have tried to make some driver 
assignment when it detected the device, and you may have to "undo" that as 
well to get the correct drivers to install.

David Gillett


On 10 Jan 2006 at 13:57, Kay Huff wrote:

> First, I hope this is a hardware problem.  I have hooked up an old Wacom
> Art Pad II to my current system running XP.
> When I start the computer it recognized that I had new hardware.  The
> pad recognizes the pen.
> 
> My problem arises when I try to install the drivers/software.  It keeps
> telling me the serial port is already in use.
> 
> I have one serial port and the only thing plugged in it is the Wacom Art
> Pen.
> 
> I have nothing else that requires a serial port.
> 
> How in the world do I get the system to recognize what is really there?
> 
> TIA,k
> 
> Kay Huff
> USA/IL
> mailto:  [log in to unmask]

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