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Subject:
From:
William Hornkohl <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Sun, 2 Jan 2005 11:41:23 -0600
Content-Type:
text/plain
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 Below is my original post.



I have an HP 367c with a 3.0 P4 on an Asus P4CD-LA motherboard. I did a low
level format to remove all the HP stuff and loaded a fresh install of XP
Pro. (completely updated at Windows Update) It has an Intel 865 chipset
family and the I/O controller is an 82801EB/ER  (Ich5/Ich5R). I bought a HP
dc 5000 DVD movie writer to transfer some old VCR movies to DVD's. When the
movie writer starts up it reports that it is connected to USB 1.1 and will
work but it would be a lot better if it was attached to a USB 2.0 port. The
sticker on the front of the computer says that it has high speed USB 2.0
ports so in its former life with all the HP junk I presume it was. I guess I
somehow lost the 2.0 when I installed XP. Under device manager under
Universal Serial Bus Controllers there is one entry that seems to mention
2.0 It reads "IntelR 82801EB UBS2 Enhanced Host Controller - 24DD" There
also is four universal host controllers and four USB root hubs listed. I've
done some research and it seems that if there is a mention of the word
"enhanced" there should be 2.0 but it doesn't seem to be true here. Anybody
have any ideas of something I can try? I'd hate to go into 2005 without any
high speed USB ports.

Here is what I figured out.

After days of trying different things and hundreds of restarts, I found out
that the USB device (a HP dc 5000 DVD movie writer in this case) will not
get a high speed (2.0) port if it is connected to the computer when it is
booted up. It will be assigned a low speed (1.1) port though. If I plug it
in after the computer has started then it gets the high speed USB port. One
thing that I found to be very helpful was a way to see if the device is
connected to a high speed (2.0) port. Before I figured this out I had to
restart the movie writer software and see if the warning message came up
saying that I was connected to a low speed (1.1) port.

 To see if it is set up correctly in device manager click on the view tab at
the top then devices by connection then just keep clicking plus signs until
you come to another plus next to Enhanced Host Controller. The drop down
list here shows what is connected to the computers high speed USB ports.
Life is good again.

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