On 19 Jul 98 at 18:54, Mark and Judith Walter wrote:

>   Are the providers you are connecting with supportive of X2 or
> Flex?? If you are trying to connect to a Flex provider with an X2
> modem I believe that would account for the slower connection speed.

  Some ISPs provide their 56K support -- in whatever form -- on a
separate set of phone numbers from their "generic" support.  Dialing
the "main" access numbers will never reach a 56K modem at their end.
This is another possibility.

David G