Stephen,

No, I'm not running Norton Firewall (although I do have Norton System Works 2003 install, would that make a difference?).  I've flashed the firmware since posting the original message and have revived the CD-RW part of the drive, however, it still refuses to acknowledge the presence of a DVD, be it copied or an original movie. I've also received information from TDK support (a response within an hour, too, if you can believe that -- their tech support staff are on the ball!) but none of their suggestions made a difference either.  Bummer, it was a nice drive, and three months past the warranty period.  I bought a new DVD+RW yesterday and put the "broken" one in my husband's pc -- it works great for burning CD's.  I'm still hoping to get the DVD capabilites back so

if someone else has any suggestions, I'm open.  It boggles my mind that a surge would only "burn-out" one aspect of the drive . . . ?  Oh yeah, I've also tried uninstalling and reinstalling the video card (9200 ATI), no difference.  Woe is me.

On Sun, 11 Jul 2004 16:33:54 -0500, srs <[log in to unmask]> wrote:

>Are you running Norton Firewall? If so, uninstall Firewall and see if that
>cures your problem.
>Stephen R Stanfield
>
>-------Original Message-------
>
>From: PCBUILD - Personal Computer Hardware discussion List
>Date: 07/11/04 15:51:13
>To: [log in to unmask]
>Subject: [PCBUILD] DVDRW Drive
>
>I hope someone can help with this problem.  I was in the midst of burning a
>movie (an image on the hard drive) to a DVD+R disk when the electricity in
>the house went out.  Needless to say, my computer shutdown unceremo

niously.
>Everything is fine except now the DVDRW (TDK420N drive) unit refuses to
>recognize a disc (any disc!).  The drive itself appears in My Computer and
>the Device Manager indicates no problems.  Thus far, I've tried uninstalling
>the driver and reinstalling it (rebooting in the process), to no avail.
>Then I unplugged the ribbon from the unit and the IDE connector on the
>motherboard and let it sit for about fifteen minutes, also to no avail.  As
>a last resort (and mostly due to major frustration), I shut it down,
>unplugged it from the power source and let it sit for a couple of hours.
>When it rebooted, there was a message indicating that there had been a "fatal error" (and did I want to report it).  I was taken to the Windows web site and learned it was due to a faulty or corrupt driver.  So, I updated the drivers as suggested but, it made no difference.  Is it possible to ruin a DVDRW driv

e like this?  Please tell me there's a way to fix this danged thing!  Any and all suggestions will be greatly appreciated. (running Windows XP; 2.5Ghz AMD Athlon; DFI KT400A MO)

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