Greetings-- 



The problem may still be with the router. Is the computer's network interface MAC address listed in any of the configuration screens as a 'registered' or 'permitted' computer? It is also sometimes necessary to "clone" the cable modem's MAC address in order to get the router to allow the signal to "play through". You might want to check those possibilities. 



Paul A. Shippert 

1 

----- Original Message ----- 
From: "Gary Burke" <[log in to unmask]> 
To: [log in to unmask] 
Sent: Sunday, July 19, 2009 11:04:26 AM GMT -05:00 US/Canada Eastern 
Subject: [PCBUILD] Connection problem 

 hi... my sister is having a problem connecting to the internet on her laptop using Vista home premium...all was working ok before she spent two weeks visiting her daughter where she was also connected with no problems...when she returned home she couldn't connect and i've tried everything i can think of to solve the problem...when i hover over the connection icon in the task tray it says "access:local" or at times it says "limited connectivity" ...my own laptop always says "access:local and internet"....she connects using a cable modem which is brand new and she has a d-link wbr 1310 router...if i plug her cable modem directly into the laptop she can access the internet so that would seem to eliminate a problem with her cable modem...i also tried another router but the same problem existed...i am thinking of formatting and reinstalling windows but using XP instead of Vista but i'm not sure that this would fix the problem...would anyone know what the problem is or how to fix it....thanks muchly...Gary. 

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