At 22:55 11/23/98 -0500, Paul Jones wrote:
>>I briefly looked at AMD's site and also downloaded the patch from altx86
>>but what else should I know?
>You have found as much as I know. I even looked for the knowledge base
>article mentioned on the AMD site, and couldn't find it.
Hi Paul
Here's that KB article that you were looking for (below). In case you
don't have the fix, it can be gotten from either
<http://www.altx86.com/k6-2update.zip> or
<http://hardware.pairnet.com/350fix/amdk6upd.zip>.
Regards,
Bill
ID: Q192841 CREATED: 17-SEP-1998 MODIFIED: 17-SEP-1998
------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5
------------------------------------------------------------------
SYMPTOMS
========
When you start your Windows 95 OEM Service Release-based
computer that is using an AMD-K6-2 processor that runs at speeds
of 350 MHz and higher, you may receive one of the following error
messages:
- Device IOS failed to initialize. Windows Protection Error.
You must reboot your computer.
- Windows Protection Error. You must reboot your computer.
Note: This problem is very intermittent at 350MHz, but occurs
more often at higher speeds.
CAUSE
=====
The first error is a result of a divide exception in Ios.vxd, the
second is due to a similar error within Esdi_506.pdr or Scsiport.pdr.
The files listed in the RESOLUTION section of this article
contain initialization timing loops that fail to execute properly on
the AMD-K6-2 processor at speeds of 350MHz and above. Note that this
problem is due to limitations of the software algorithms, and is not
indicative of a problem with the processor itself, which is
functioning properly.
RESOLUTION
==========
A supported fix that corrects this problem is now available
from Microsoft, but has not been fully regression tested and should
be applied only to computers experiencing this specific problem. If
you are not severely affected by this specific problem, Microsoft
recommends that you use the next release of Windows.
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and information on
support costs, please go to the following address on the World Wide
Web:
http://support.microsoft.com/support/supportnet/default.asp
NOTE: This issue is resolved in Microsoft Windows 98.
The English version of this fix should have the following file
attributes or later:
Date Time Version Size File name
---------------------------------------------------------
09/04/98 11:18am 4.00.1118 24,426 bytes Esdi_506.pdr
08/03/98 11:13am 4.00.1113 25,249 bytes Hsflop.pdr
09/04/98 11:12am 4.00.1112 23,158 bytes Scsiport.pdr
01/15/97 11:12am 4.00.1112 59,153 bytes Cdfs.vxd
01/15/97 11:12am 4.00.1112 18,809 bytes Disktsd.vxd
01/15/97 11:12am 4.00.1112 9,955 bytes Int13.vxd
09/04/98 11:13am 4.00.1113 68,962 bytes Ios.vxd
01/15/97 11:12am 4.00.1112 18,197 bytes Vfbackup.vxd
In addition, the following updated file is needed for OSR2.1:
Date Time Version Size File name
--------------------------------------------------------
09/10/98 11:12am 4.00.1112 111,678 bytes Ntkern.vxd
NOTE: If you contact Microsoft to obtain this fix, a fee may be
charged. This fee is refundable if it is determined that you only
require the fix you requested. However, this fee is non-refundable
if you request additional technical support, if your no-charge
technical support period has expired, or if you are not eligible
for standard no-charge technical support.
For more information about eligibility for no-charge technical
support, see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q154871
TITLE: Determining If Your Product Is Eligible for
No-Charge Technical Support
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft
Windows 95 and OEM Service Releases 2, 2.1, and 2.5.
PCBUILD's List Owner's:
Bob Wright<[log in to unmask]>
Drew Dunn<[log in to unmask]>
|
