Thanks, after multiple frustrated attempts I finally did remove it and the computer is working fine now.  While I can install memory(or thought I could) I'm not really that familiar with it. Does this happen-working okay and then failing or does it usually fail right away if it is going to. I'm going to return the memory but I don't know if I should try exchanging it or just get a refund if for some reason the computer is just rejecting new memory. 

thanks again for the quick response


--------------------------------------------
On Sat, 10/1/16, Peter Shkabara <[log in to unmask]> wrote:

 Subject: RE: memory question
 To: "'PCBUILD'" <[log in to unmask]>
 Cc: "'ceares'" <[log in to unmask]>
 Date: Saturday, October 1, 2016, 9:08 AM
 
 I don't have an explanation for your
 failure, but if memory is suspected, remove the new memory
 and try booting with the original memory in place. That
 should answer the question as to whether the new RAM is the
 problem.
 
 Good luck.
 
 Peter Shkabara
 [log in to unmask]
 
 -----Original Message-----
 From: ceares [mailto:[log in to unmask]] 
 Sent: Friday, September 30, 2016 8:58 AM
 Subject: memory question
 
 I have an ASUS Essentio and I upgraded from 4GB to 8GB of
 memory a couple of days ago. The computer registered the
 memory no problem and seemed to be working fine.
 
 Yesterday It shut down for an upgrade and now I'm getting a
 BSOD with different error messages each time I try and
 restart it. One of them said memory management error and
 that made me wonder is it possible that the memory is
 causing a problem after two days of working fine or is it
 just the upgrade?
 
 Basically, I can't get in to uninstall the upgrade to check
 because by the time the computer loads completely, it then
 goes to the BSOD right away and I can't get to the uninstall
 fast enough.
 
 I tried doing a system restore but it did not complete and
 went back to the BSOD.
 
 This is running Win 10.
 
                
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