Greetings Hugh and list--
My Comcast connection and account are (allegedly) tied to the MAC (Media Access Code) of my ethernet card. This is according to the Comcast Technical Support representatives with whom I spoke.(I say allegedly because, after an apparent failure of the ethernet card to which the cable modem was originally attached, I enabled the built-in ethernet connection of my motherboard and connected with that.) In any case, if the former owner's account is tied to the MAC of the device, is it possible that you are unable to connect for that reason?

Paul A. Shippert
Utilitarian
Margaret Brent Middle School
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and I'm hovering like a fly
waiting for the windshield on the
freeway." Genesis
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-------------- Original message --------------

> System is a Dell P4, 2-3 years old, upgraded to XP Home from ME.
> When I first saw this sytem, it was connected to Comcast via USB Cable and
> worked fine.
> The owner died and the widow gave it to me. I immediately gave it to a
> friend of mine with Comcast and an older computer.
> He couldn't connect to Comcast with it after installing an ethernet card
> ("Can't Renew IP address"). He also noticed the PS Fan was not running.
> I brought it to my place, replaced the fan and reinstalled XP. It connected
> to the internet via my router with no problem.
> Mu friend has it now, and it won't connect (Page not found). We've tried
> deleting the old connection, running the new connection wizard and the
> Comcast install disk, all to no avail. His old computer connects fine with
> the same modem and cable.
> What am I missing here?
>
>
> www.zoemargo.com
>
> PCBUILD's List Owners:
> Bob Wright
> Drew Dunn

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