Carmen,

I had the same problem a couple of years ago, It turned out I was 
using Windows Tweak UI and didn't have "Beep On Errors" checked in 
the General Heading. It has worked ever since,
I found this hint on Google.
It's worth a try.
George



carmen strickland wrote:
Finally moved to XP. Wiped the harddrive and started
  again since Linspire had partitioned it, and wasn't
  giving me all the space with ME.

  Got everything back up and running, but there is no
  sound, and my help and support won't come up.

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