>  There are, however, about 5 additional signals which may be
>present, which are ignored by some devices and required by others.
>So my first guess would be that maybe you're using a cable that
>doesn't provide the signals that the software needs to see in order
>to recognize the camera.

I am using the cable that came with the camera.

>  I'm a bit worried, though, at your use of the term "disable".  This
>suggests that you don't have enough serial ports for all of your
>devices, and that's probably not a situation that you want to sustain
>for long.

I have only two serial ports on my system.  COM1 is normally used
by the PowerChute Plus software.  I am disabling the PowerChute
software.