This problem may be something as simple as a loose cable.  You should 
check to make sure that the data cables to the mother board are 
firmly seated.

Tony Mayer




>My PC has completely crashed and is no longer recognizing the operating
>
>system (Windows XP Home).  I am unable to reinstall, as it does not
>recognizing the CD Drives either.  When I initially boot up the computer,
>
>I receive the following message:
>   
>        Strike F1 to retry boot, F2 for setup utility
>   
>If F1 is struck, nothing seems to happen.  Upon striking F2, I am
>taken to the Setup Utility as described.  Everything looks normal except
>
>under the boot sequence, which reads as follows:
>   
>        1. Hard Disk Drive (not installed)
>        2. CD-Rom Device (not installed)
>        3. Diskette Drive
>   
>Since the A: drive was available; I attempted to use a boot disk to
>start the computer.  In doing so, I did manage to get to an A:\> prompt,
>
>but was unable to get any further.  I cannot get the computer to
>recognize the CD for reinstallation of the OS.  I receive an error messag
>e
>telling me I cannot install from DOS.
>   
>Can anyone please help me fix this situation, as I need the computer
>for both work and school.  Thank you in advance!
>
>Tim Seaton

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