I'm attempting to service a HP model 8380 that crashed during a Norton Virus Scan.  When the computer boots it goes to the HP splash screen but then sends the following: "Load Error.  Push any key to reboot."  It appears the computer isn't seeing the keyboard.  I can't enter the bios or start in safe mode.  If I use the emergency boot disk and the Win 98 cd it appears to work for a while, but still won't read the keyboard and allow me to enter any commands.  I've tried the keyboard on another computer and it works fine.  I'd appreciate any assistance possible.

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