HI,

The advise to connect to the internet was probably out of context.  They
were probably trying to tell him to do all the updates and patches
available.....

Thanks and have a Great Day!

Joe Lore
---------------------------

Hi,
If your computer has always been freezing, I can't see that connecting
to the internet would help it, so Im confused by the advice the
retailers have given you. If this has been happening since you bought
the computer (I'm assuming that it's a new pc), then I would suggest you
take it back to them and insist that they repair it and give it back to
you in full working order. In the meantime, make sure you have an up to
date antivirus program installed such as AVG(and run it), check for
spyware,( try downloading something like adaware), and I would also
suggest a firewall such as zone alarm. (These things are all free and
easy to find using the Google search engine)

Also, it would probably be wise to defragment and scan your drive
occasionally to keep it in good condition.

I'm assuming that this is a pretty new pc, which is why my first
suggestion was to return it to the retailers. If you have done all of
the above and its still happening, this could point to a hardware
problem/conflict somewhere.

HTH,
Michele Sayer

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