I carry a laptop around when I visit clients.  This is great not only for
finding modem drivers, but any other driver not available that may have
rendered the client's system unbootable.

BTW, I agree with Bob.  I don't think a "universal" driver exists.

Kyle

From: "Bob Wright" <[log in to unmask]>
Sent: Wednesday, May 31, 2000 5:39 AM
Subject: Re: [PCBUILD] Universal software modem driver


> At 02:42 PM 05/31/2000 , Daniel Leung wrote:
> >Hi fellow builder:
> >
> >Does anyone happen to come across an universal software modem driver that
can at least
> >get a software modem working so a proper driver can be downloaded.
> >It would be very handy when setting up client computers in the field, I
think. Do you
> >people use a different procedure or carry around a list of popular modem
driver with you
> >when you work on-site.
>
> I am not going to tell you that such a driver does not exist, but I have
grave
> doubts that you will ever find one.   The reason is that drivers are based
on
> the chipset found on the modem and there are numerous such chips out there
> and they seem to change from day to day.  I cannot believe such a driver
> would exist and I have never seen such an animal.
>
> Finding and installing the driver for modems is one of the most difficult
jobs
> of any tech in the field, even for a tech with the system in their shop.
Often
> if the client has lost the drivers disk that accompanied the system and it
is
> going to be a big job hunting down the drivers, it is cheaper for the
client to
> just replace the modem...  often simple Winmodems purchased OEM are less
> than an hour's time for the tech...  a nasty way to solve the issue, but
it is
> cheaper to replace an oddball modem than hunt for hours for the drivers.
>
>      Bob Wright

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