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Subject:
Re: USB Modem problem.
From:
joseph marty <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Wed, 11 Dec 2002 07:47:16 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (49 lines) 
With USB devices you have to install the USB software first before you plug in the device and install its software.  That may account for the reason that you have the yellow ! in front of the USB devices while the modem shows as working properly.  Check the install instructions where it says install the USB software first.  You'll have to do a thorough uninstall to rid yourself of leftover USB stuff before you start over.

>I have a problem getting an external USB modem to work on a homebuilt
>Duron / Asus A7V / W98SE,  - (a Swann brand, - Australian built I
>believe)
>Seemed that the way to go when building the system that it should be
>with USB rather than serial/parallel.
>However as it's the first time I've used it, not sure about the way it
>works.
>
>Although I'm sure I've followed the installation instructions properly,
>ie:
>a/  copy the drivers to HDD,
>b/  plug the USB and 'phone cables,
>c/  restart, ignore PnP, and use "have disk'
>d/  All seemed to go well.
>
>I next noticed that the indicator LEDs on the external were totally
>dead, not a sign of life ;
>and as an amateur, I thought surely there should be some indication of
>connnection with something.
>Went to Device Manager which showed the modem as 'This device is working
>properly'
>Up the list is 'USB Devices' which showed the dreaded yellow ?.
>The USB joystick is OK on both ports, as a test.
>Uninstall, and re-install with Plug n Play didn't help at all, but was
>probably worse.
>
>I see three options ;
>1/  The modem is faulty,
>2/  The drivers are faulty,
>3/  It's all my  own fault.
>
>Kevin.
>
>                  Visit our website regularly for FAQs,
>               articles, how-to's, tech tips and much more
>                          http://freepctech.com
>

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