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Subject:
From:
ebi anyamah <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Fri, 20 Aug 2004 10:26:54 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (143 lines)
Try re-installing the drivers for the network card by downloading them from
the manufacturers site. If that fails(which is very likely) get a new
network card and install that.
Hope this takes care of it.


>From: Dori <[log in to unmask]>
>Reply-To: PCBUILD - Personal Computer Hardware discussion List
><[log in to unmask]>
>To: [log in to unmask]
>Subject: [PCBUILD] New-Used Computer/Setting up DSL Modem
>Date: Thu, 19 Aug 2004 15:28:16 -0500
>
>Seeing as this is to do with drivers and modems I hope I am sending this to
>the right forum.
>
>
>
>
>
>
>
>This is for a family members computer. She had a HP with Win98. It was to
>the point it was way to slow and had spyware all over it. She had purchased
>a Dell, Pentium III, 1ghz with Win 2000 Professional from a company sale
>(it
>was set up with a network or computers using the LAN).  It came with a disk
>for the OS and SP4.
>
>Hooked everything up including the DSL modem into the 10/100 jack. I spent
>9
>hours trying to get it to work with no luck.
>
>
>
>
>
>
>
>I would install the software for DSL (SBC Yahoo) which is supposed to be
>compatible with all OS. It would get to the area where is would try to
>detect the modem. It always came back to an error of unable to detect
>modem.
>
>
>
>
>
>
>
>We contacted the DSL co. and they had us go to device manager and under the
>
>'other' there was a PCI Driver that had a yellow question mark. They said
>
>that was the problem and we needed to get that driver from the people we
>
>bought the computer from. The network drivers were listed though. What
>
>driver would be missing if we had the OS disk? We tried to locate this
>
>driver with no luck. We contacted them again and they switched us over to
>
>Microsoft Support. They said that seeing as the network drivers are there,
>
>they have no clue as to what this PCI driver is or why we would need it.
>
>
>
>
>
>
>
>This whole time the DSL still worked on the old computer so we d/l a
>
>EnterNet 300 driver for the DSL. Still no luck.
>
>
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>
>While trying to set this all up, we would go into connections and see that
>
>the status of connection would send 100 or less bytes but not receive any
>
>bytes.
>
>
>
>
>
>
>
>We are at a loss and wondering if it is something to do with the
>
>Professional version (not knowing anything about that type), the modem
>
>itself not compatible, or we really are missing a driver.
>
>
>
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>
>
>Please let me know if you need any other information.
>
>
>
>
>
>
>
>Any suggestions or help would be greatly appreciated! I am hoping it is
>
>something simple that will make me look foolish just to be done with it :-)
>
>
>
>
>
>
>
>Thank you!
>
>
>
>Dori Stormer
>
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