"Tommy Holmes, Jr." wrote:

> We have encountered the darnest problem connecting one computer on our LAN
> to the internet using either InterNet Explorer or Netscape.  We continue to
> get a message that there is a problem with the Win98 windows extensions.
>
> We first suspected a network hardware problem.  The connection light remains
> lit on the NIC.  Computer can "see" and "browse" other stations on the LAN.
> Computer can Ping other stations and the router and can print to network HP
> Printer Server so physical connection looks good.  Still, we uninstalled and
> reinstalled the NIC.  It passed mnfgr's diagnostic testing.  No conflict
> showing in Device Manager.  Substitute computer plugged into the same
> connection with the same T-base 2 patch cable connects through to ISP so
> appears that the physical connection is good to the hub and from the hub to
> the router to the ISP.
>
> So we suspected an OS network configuration problem.  We ran Win98 File
> Checker and did not get an indication of file corruption.  Used add/remove
> programs to reinstall and reconfigure IE to connect through LAN.
> Uninstalled all protocols, powered off, and then reinstalled NetBEUI for MS
> LAN, IPX/SPX for HP Print Server & TCP/IP for internet.  Confirmed that each
> protocol is bound to 3Com NIC.  UserName is unique and Work Group name is
> identical.  We confirmed that station has a good TCP/IP address from DHCP.
> Confirmed Gateway address & DNS addresses from ISP.  WINS is disabled.
>
> That's it;  we are at a loss.  Has anyone an idea why this computer cannot
> connect to the internet or a suggestion how we might proceed?

Looks like you have eliminated the hardware as the culprit. That being said, was
there ever a proxy client installed on that PC? If so, uninstall it and see if
you can connect.

If you are not connecting to a Netware server there's no reason to use IPX/SPX,
you can connect to the print server via TCP/IP. You might want to dump Netbeui
as well and see if you can browse your LAN, print and things like that. If you
cannot browse your LAN with TCP/IP as the only protocol your  TCP/IP stack is
corrupt. You may try a fixed IP and see how that goes.

You can re-install from the cabs and see if that helps. Unless there's a lot of
apps that you would need to reinstall, it might be better to do a clean install
to save some time.

HTH,

Jose

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