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Subject:
From:
Will Stephenson <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Sun, 1 Jun 2003 14:26:20 -0400
Content-Type:
text/plain
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I have a situation where a friend has two computers (Dell desktop and
Compaq laptop) and a Linksys router. The router is connected to the
internet through a cable modem (Adelphia). Both computers are running
Win XP Home edition. The router acts as the DHCP server, though I have
tried it with DHCP disabled as well. The computers can see each other
and interact as expected (files can be transferred, etc). The router can
see the internet (at least the WAN side has an IP assigned to it, and
can see the Adelphia gateway and the DNS servers).

Problem: the computers are not able to access the internet.

Other information:
1. I can ping the Adelphia gateway, but not the Adelphia DNS servers.
2. In TCP/IP properties in Windows, all addresses are server assigned
(IP, DNS, etc.).
3. The router has a clients table in the DHCP tab: it is empty. I have a
very similar setup at home (two computers, Linksys router) and the
clients table is populated with the two computers.
4. All firewalls in both computers are disabled.
5. There is no special authentication demanded in network properties -
all have been turned off.
6. I have tried two routers - the second a newer, but essentially the
same, Linksys.
7. The setup worked a few days ago (using assigned addresses for
everything - DHCP turned off in the router). When it went down ("no new
hardware or software had been added") the people called Adelphia and got
the internet connection to work off of one computer through Ethernet
directly to the modem. So all the hardware is working.

I reset everything up a number of times before stopping. I have no idea
why the internet is unreachable through the router. Everything *seems*
right - except the missing entries in the DHCP clients table. But I see
no reason why that is empty. I would love to know what I am missing.

Thank you for reading and thinking about this. It is much appreciated!

Best, Will Stephenson

Will Stephenson
Acadia Technologies Inc.
mailto:[log in to unmask]

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