Kathy, I'm glad Gregg was able to get it done, with persistence.

At 10:08 AM 1/10/04 -0500, you wrote:
>John,
>Greg used a heat gun, you know, the type that you use for stripping
>paint.  Then he put in new heat tape where he could.  We put a hair drier
>with a thermostat next to the holding tank.  this type of hair drier was
>important because it wouldn't burn itself out, but turn itself off before
>it could overheat.  Then, he put our neighbor's hair drier on the spot
>that was actually frozen.  The only time that Greg talked to the plumber,
>the plumber informed him that he was pretty booked so Greg just kept
>working at it.
>Kathy
>
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