Hi all!

I had a piece of adaptive equipment repaired.

I advised when it was returned to me that they had not fixed the problem.
Now I have received an overdue bill for the repair.

I don't dispute that the work was done that the charge claims, but really I
don't feel entirely liable for the bill because the problem was not
corrected. In fact, the problem is still there and is costing me daily
because I can't use the now unusable Braille Sense Plus device.

Should I send them a partial payment with an explanation, or appeal to the
consumer protection people? They undertook to fix a problem, which they have
clearly failed to achieve.

73,
Dave 



David Allen, Director
Blind-Sight Limited
For computer training and support world-wide, equipment or braille
production please contact me through any of the following ways: 
Email: [log in to unmask]
Telephone: 64-3-455-7694 (Home)
64-27-224-5489 (Mobile)
PO Box 9046
St Clair
Dunedin 9047
NEW ZEALAND