And this was my argument. I felt like I was yelling into a black hole. I cannot recall who I spoke with, but this gent was not at all helpful and actually was a bit rude. I sent an e-mail to the director of publications (Kay I think her name was) and it went unanswered. I know the ARRL does some great things, but equal access to the materials they offer is not the best.
And for the record, the ARRL is not the only organization where this problem exists.

On Jul 14, 2013, at 3:01 PM, Butch Bussen <[log in to unmask]> wrote:

> I'm not that convinced they care a lot about accessibility.  I've spoken 
> to K0BJ who has passed my concerns on and I was referred to Betsy, 
> another blind ham and she says she has no clue what is being done. 
> Seems like we're just getting the run around.  Why is accessibility 
> always an after thought?  Why isn't it considered when these programs 
> and pages are designed?
> If they care so much, how about a progress report?
> 73
> Butch
> WA0VJR
> Node 3148
> Wallace, ks.
> 
> 
> On Sun, 14 Jul 2013, 
> Patrick Tice wrote:
> 
>> ARRL is committed to serving all of its members and cares about the
>> accessibility problem. Also, the contact information for NLS is given in
>> every issue of QST.
>> 
>> 
>> Regards,
>> 
>> Patrick Tice
>> [log in to unmask]
>> 
>> 
>> 
>> 
>> -----Original Message-----
>> From: For blind ham radio operators [mailto:[log in to unmask]]
>> On Behalf Of Dustin
>> Sent: Saturday, July 13, 2013 7:30 PM
>> To: [log in to unmask]
>> Subject: Re: How Many of You Read QST?
>> 
>> Do not tell them about the nls  site, if they don't know about that, then
>> th= ey don't need to know.
>> 
>> Sent from my Verizon iPhone 4S!
>> 
>> On Jul 13, 2013, at 11:04 AM, Paul Bolduc <[log in to unmask]> wrote:
>> 
>>> Good morning,
>>> =20
>>> =20
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>>> I was asked about ways to read QST from the ARRL. =20
>>> =20
>>> =20
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>>> I'm asking you to tell me how you read QST so I can get this info to
>>> the  person that contacted me. =20
>>> =20
>>> =20
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>>> The ARRL is looking to change how QST is presented to us Hams with a
>>> visua=
>> l
>>> impairment.  Right now it's online and also available for download
>>> from th=
>> e
>>> national Library System so you can read it on the NLS player or your
>>> own M=
>> P3
>>> player. =20
>>> =20
>>> =20
>>> =20
>>> Please send your replies directly to me at:  [log in to unmask]
>>> =20
>>> =20
>>> =20
>>> If you have any other suggestions include it in your message and I
>>> will  forward it on. =20
>>> =20
>>> =20
>>> =20
>>> 73 and Have a great day,
>>> =20
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>>> Paul Bolduc
>>> =20
>>> =20
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>>> Amateur Radio Operator: WR1X also M0CHG
>>> =20
>>> Email:  <mailto:[log in to unmask]> [log in to unmask]
>>> =20
>>> Alternate Email:  <mailto:[log in to unmask]> [log in to unmask]
>>> =20
>>> =20
>>> =20
>>> Located in the only town named Royalston in North America and maybe
>>> even t=
>> he
>>> world. =20
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>>> Royalston is located in North Central Massachusetts
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>> 
>>