very nice, congradulations on another recognition for a job well done.

73
Colin, V A6BKX
----- Original Message ----- 
From: "Junior Lolley" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, May 04, 2012 4:23 PM
Subject: not ham related but maybe it is okay


> 2012 Liberty Cty FL PR FINAL
> Cassidian Communications Recognizes Liberty County, Fla., 9-1-1 Center
> Dispatcher Junior Lolly with Dispatcher of the Month Award
> . Visually-impaired call taker is an industry leader with more than 30 
> years
> on-the-job
> . Lolly assisted in the testing of the latest version of the Sentinel
> Patriot 3.2 call processing solution
> TEMECULA, Calif., April 30, 2012-Cassidian Communications, an EADS North
> America company, is
> pleased to recognize Junior Lolly from Liberty County, Fla., 9-1-1
> Communications Center, as the
> Cassidian Communications Dispatcher of the Month.
> "One of the reasons Liberty County 9-1-1 is unique is the fact that its 
> lead
> call taker has been on the job
> since 1980 and has been blind since the age of 12. Today, Lolly processes
> more than 300 emergency
> and administrative calls a day, which is more than three times the amount 
> he
> processed in his earlier
> days at the center." said Brandon Hoquist, product line manager, Cassidian
> Communications.
> As technology advances entered the 9-1-1 center, Lolly's job became more
> complicated as additional
> programs and monitors were introduced. Today, Lolly uses new technology
> designed to assist the visually
> impaired.
> "He never sends a responder to the wrong place and can tell someone where 
> to
> turn by landmarks," said
> Stephen Ford, 9-1-1 coordinator, Liberty County 9-1-1 Communications 
> Center.
> "He has only asked me
> where an address is located three or four times since I have worked with
> him. He does a better job than
> any sighted call takers I know."
> A renowned professional, Lolly says that no single call stands out among 
> the
> thousands he has taken-
> from natural disasters such as hurricanes, tornadoes and lightening 
> storms,
> to emergencies related to
> house fires, grave injuries and serious accidents.
> "I'm not in this for the money," Lolly states. "This is not a job where 
> you
> get rich. I do it to help people and
> to be there for the community. It's a calling. It's a desire I was born
> with."
> The Liberty County 9-1-1 Center recently completed testing of the latest
> version of the SentinelR PatriotR
> call processing solution, release 3.2. Built to support up to 100 call
> taking positions, the Sentinel Patriot
> 3.2 solution is designed to handle up to two million calls per year, is
> fault tolerant with no single point of
> failure and delivers scalable, redundant, remote survivable systems with
> ultra-high reliability. This feature
> rich solution provides call centers such as Liberty County with a clear 
> path
> to next generation 9-1-1 (NG9-
> 1-1) services as they become available industry-wide.
> Hoquist continued, "Cassidian Communications recognizes usability as one 
> of
> the utmost needs for
> accurate and efficient operations in the call center and is a key
> differentiator when comparing our
> products to those of other solution providers."
> Liberty County 9-1-1 has been a Cassidian Communications customer since 
> 2005
> and currently is
> operating the latest Sentinel Patriot solution on its three call taking
> positions. The 9-1-1 center is
> Page 2 of 2
> responsible for taking emergency and administrative calls for services 
> from
> the approximately 8,000
> county residents. The center also is responsible for dispatching calls for
> all law enforcement, emergency
> medical services and fire response for the county.
> The Sentinel Patriot solution supports single- and multiple-site 9-1-1
> centers as well as geographically
> diverse, centralized and hosted solutions. The solution is NENA-compliant
> and is an IETF standardsbased
> IP-centric call management suite designed to handle all calls seamlessly
> from a single switch.
> Cassidian Communications continues to serve clients ranging from public
> safety operations to Fortune
> 1000 corporations to federal agencies. Collectively, the company has more
> than 40 years of experience
> deploying 9-1-1 call processing solutions, notification solutions and 
> first
> responder digital trunked radio
> networks.
> About Cassidian Communications (www.CassidianCommunications.com)
> As the largest and most trusted source of mission critical communications
> solutions, Cassidian
> Communications, an EADS North America company, is leading the way in
> standards-based NG9-1-1 call
> center applications, notification solutions and services and P25 land 
> mobile
> radio systems.
> Headquartered in Temecula, California.
> About EADS North America (www.eadsnorthamerica.com)
> EADS North America is the North American operation of EADS, a global 
> leader
> in aerospace, defense
> and related services. As a leader in all sectors of defense and homeland
> security, EADS North America
> and its parent company, EADS, contribute over $11 billion to the U.S.
> economy annually and support
> more than 200,000 American jobs through its network of suppliers and
> services. Operating in 17 states,
> EADS North America offers a broad array of advanced solutions to its
> customers in the commercial,
> homeland security, aerospace and defense markets.
> # # #
> Media Contact:
> Michael Doerk
> Cassidian Communications, an EADS North America Company
> Tel: +1.469.365.4989
> [log in to unmask]
>
> Junior Lolley KG4itd
> Liberty County Emergency Coordinator