We have a program called Extended Services at Oakland Public Library,
whereby patrons with disabilities get double (6 weeks) checkout, amongst
other expanded parameters. I just checked all 550 patron records, and some
people owe fines for lost items, and a few have even been sent to a
collection agency. I waived all overdue fines but am not sure what to do
categorically about lost items. Does anyone have any advice or library
policy on these issues? Thanks in advance!
Lynne Cutler
Disability Services Advocate
Oakland Public Library
(510) 238-4974 voicemail
(510) 834-7446 TTY

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