Adele,

NO DIAL TONE is usually caused by one of three problems.
#1 No dial tone -- plug in a phone and check the circuit.
#2 Bad cable from the wall to the modem. -- try a new cable.
#3 Bad modem.  -- try a different modem.

A variation of #2 is a plug not fully seated into the socket especially on
the modem side of the wire.  Sometimes the socket is not fully visible
through the "slot" in the back of the computer case.  Unplug the cord from
the modem and then push in the plug and wiggle it up/down, back/forth
GENTLY --- listen for that faint "click" when it locks in place.

Jim Meagher
=====
Micro Solutions Consulting        Member of The HTML Writers Guild
http://www.ezy.net/~microsol     International Webmasters Association
410-543-8996                MS Site Builder Network - Level 2 member
=====
----- Original Message -----
From: Adele <>
To: <[log in to unmask]>
Sent: Wednesday, September 29, 1999 2:07 AM
Subject: Re: [PCBUILD] Modem - No dial tone


> I think you misunderstood part of my post.  The computer does detect the
> computer as new hardware on bootup.  I have installed the newest driver
that
> I got from the modem site. Everything shows that it is working properly
but
> when I try to dial out I get the message that there is no dial tone.  If I
> understand correctly, a winmodem carries its own com port which in this
case
> would be com3 which is what Device manager shows.
>
> I forgot to mention that this computer is a Pentium 100  using  an Intel
> chip running WIN98.
>
> Thanks
> Adele Sapilewski
> [log in to unmask]
>
>
> > << listed as working properly using COM 3. Under COM ports only 1,2 and
4
> are
> > listed.  >>
> >
> > You kind of answered your own question. the modem thinks its on com3 and
> your
> > system has 1-2-4 available. delete the modem under control panel/modem
and
> > reboot your modem should be detected upon bootup
> >
> > Philippe J. Beaulieu
> > [log in to unmask]
> >
> >                          PCBUILD's List Owner's:
> >                       Bob Wright<[log in to unmask]>
> >                        Drew Dunn<[log in to unmask]>
>
> Original Message:
>
> We have a problem with a 56K PCI Fax winmodem. When originally installed
it
> worked properly. It was not used for a few months and now does not respond
> at all. The only error message I got was something to do with Telephony.
> Sorry I didn't write it down. The system is running WIN98.
>
> I have checked the Device Manager and the modem is listed as working
> properly using COM 3. Under COM ports only 1,2 and 4 are listed. The modem
> is using IRQ 10 along with IRQ Holder for PCI Steering.
>
> In WIN98 System Tools I have run the System File Checker with no corrupt
> files being listed. Also ran Version Conflict manager, with no conflicts
> listed. In System Info - Hardware Resources, no conflicts are listed.
>
> I have attached a phone to the back of the modem and I do get a dial tone
> and have also tried WIN98 Phone Dialer with no response.
>
> I have removed the modem and reseated it with no change. Then I removed
the
> modem from Device Manager and physically removed the modem from the
> computer. Upon reinstallation WIN98 recognized the modem as new hardware
and
> proceeded to install it. I used the latest drivers that I got from the
> manufacturers web site. None of this made a difference.
>
> Since COM 3 wasn't appearing in Device Manager, I changed the COM port for
> the modem to COM 2. This also made no difference.
>
> I moved the modem to another PCI slot. No difference.
>
> I finally tried a brand new 56K PCI winmodem. The modem still wouldn't
work.
>
> Can anyone give me an idea on how to fix this problem?
>
>                          PCBUILD's List Owner's:
>                       Bob Wright<[log in to unmask]>
>                        Drew Dunn<[log in to unmask]>
>

                         PCBUILD's List Owner's:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>