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Date: | Fri, 19 Nov 1999 11:45:51 -0800 |
Content-Type: | text/plain |
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Do you get error conditions on either the printer
or pc when the printing stops ?
Any chance you're trying to print the windows
test page and it stops right when color is needed ?
How does the print look for the part that actually
printed...is it correct ?
Did the printer work before, and if so, what was
the last related change ?
Do you have any other devices sharing the same
port or IRQ ?
Does it connect through another device, such as
a scanner ?
Are you sure the paper is not misfeeding ?
When reinstalling the printer have you tried letting
windows find it during boot up; after uninstalling the
software and deleting the old printer driver ?
Sorry to list so many questions. I'm hoping one
or more may give you ideas.
As a rule, color printers require a IEEE printer
cable and a LPT port which supports bi-directional
printing, such as EPP setting in BIOS. If you have
a print switch it should also support bi-directional.
-yui shin
----- Original Message -----
Jung H. Tsai wrote:
> I have a Dell XPS D333 PC with Windows 98 with an HP DeskJet 694C printer
> attached to it. My problem is with the printer.
> Many times the printer would simply stop in the middle of printing job. I
> was told to save to printing job, turn the printer off and restart the
> printer. Sometimes this would work, but sometime same thing happened
again.
>
> I have reinstall the printer software from the CD-ROM that came with the
> printer. I run the communication check which is fine. I then tried to
print
> a test page. Only one and half line would appear and then the printer
> stopped.
>
> TIA
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