On 3 Jun 99, at 18:00, Marshall Anderson wrote:
> FIC 503+ 1.2a (w/out optional USB riser card)
>
> New HP ScanJet 4200C; new USB adapter port;
Do I correctly understand that you are not using the built-in USB port(s),
but instead are using an add-on card to provide a port for the scanner?
If this is the case, I think you may need to check that the built-in ports
are disabled in the CMOS setup. They may be conflicting with the add-on card.
You also haven't specified your OS. I've heard that the USB update to
Win95 was not very stable, and that Win98 handles this much better. Could
that be the issue?
David G
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