In a message dated 4/23/99 6:36:31 PM Central Daylight Time, [log in to unmask]
writes:

<< We also have several HP DeskJet 600 series printers at work.  We recently
had a problem identical to yours.  The fix for us was to clean the bottom of
the service station real well. Works like a charm!
 HP has a maintenance tip that tells you exactly how to do a thorough
cleaning job.
 Get the tip from their website at the following:

 http://www.hp.com/cpsupport/printers/support_doc/dj6ser_encoder_strip.html >>

Jim:

The site you sent me(above) said it could not be found.  Could you send me
another one?

Thanks,
Susan

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