On  Tuesday, September 14, 1999 5:06 AM, Jim Meagher
<[log in to unmask]>wrote:

> From: Walter R. Worth <[log in to unmask]>
>
> > On Monday, September 13, 1999, 12:54 PM,  Petr V. Astakhov
> > <[log in to unmask]>wrote:
> >
> > > Somebody knows E-mail of the service of technical support Western
> Digital?
> > > For me, it seems, the hard disk has broken.
> > >
> >
> > Try http://www.wdc.com/.  :-)
> >
> > Walter R. Worth
>
>
> WD does not have email addresses for technical support, but they do have
> message boards which you can use to contact them.  Go to the SERVICE AND
> SUPPORT site at:
> http://service.wdc.com/mb/user/main.html
> These boards are available in several languages.
>

True, and again, not so true <g>.  If the info you are seeking is
"confidential" in nature which the original posters query doesn't fall into,
what you have stated is correct.  OTOH, if the info is confidential, they
will e-mail you the response to the query.  The drawback in using the
message board is that "you" are responsible for checking for the answer(s)
to your query. I speak from numerous  experiences with WD and I know that
you have had business contact with them as well.  In either event, the
correct info has been posted.  Thanks for the additional info.  :-)

Walter R. Worth
[log in to unmask]

                         PCBUILD's List Owner's:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>