At 07:54 AM 9/11/1998 Will Stephenson wrote:
>
>I have a client with a Dell Pentium Pro 200 server with CD-ROM, sound card,
>64 MB RAM, 2 GB HD, internal Zip drive (IDE). Works like a charm, except for
>the keyboard. Once in a while (no discernable consistency), the keyboard
>stops working. Unplugging it and plugging it back in seems to reenergize it
>(strangely enough). We got a new keyboard from Dell, and though it seemed to
>happen less frequently for a while, it's doing it more again.


Will:

It could be marginal signal/power to the keyboard or
a faulty Keyboard BIOS (on the motherboard).

First, test the power supply with a DMM.

Next test voltage on the keyboard port (pin 5 on a
DIN port, pin 4 on a mini-DIN; but use a reference
chart). If voltage is low try a smaller, more energy
efficient keyboard.

If you have warranty coverage, ask Dell to replace
the motherboard and/or the power supply. If it is
your client's dime, try replacing the Keyboard
BIOS first (part, about $10).

Regards,

John Chin

                                  -----
       **Need help with PCBUILD mailing list? Send an Email to:**
        Bob Wright<[log in to unmask]> or Drew Dunn<[log in to unmask]>