> -----Original Message-----
> From: PCBUILD - PC Hardware discussion List
> [mailto:[log in to unmask]]On Behalf Of Kevin Weaver
>
> Jim Meagher wrote:
> >
> > >Recently Iomega lost a class action suit by users of ZIP drives.
> > >
>
> >From May 98 PC World:
>
> "The company will replace defective Zip drives under the one-year
> limited warranty, or disks under the limited lifetime
> warranty...Iomega's Web site
> (www.iomega.com/support/techs/zip/2135.html) offers practical guidelines
> for diagnosing COD problems...Call Iomega tech support at 888-446-6342,
> or fill out the return merchandise authorization request form at
> www.iomega.com/support/techs/zip/101.html."
>

The lawsuit was filed in 1997.  The article you have quoted is from 1998.
Iomega did not set up these procedures until AFTER the lawsuit was filed.

Iomega did not even acknowledge that there was such a thing as the COD
until very recently.