Ken:

I like that you think of me as a "builder".

I have found that there are craftsmen with whom I have worked where I
felt a need to leave the suits and get down in the ditch, or up on the
scaffolding and ask to be shown how it is that this task is performed.
I've had roofers, masons, carpenters and painters laughing at me.  But I
don't ask unless I think I've found someone who does something
extraordinarily well...and I think I get laughed at a whole lot less
then architects who are afraid to enter abandoned buildings.

I recognize that the crafts depend heavily upon oral tradition.  In the
end we need to communicate and teach and learn in ways that work.  There
are things my hands have to learn, things my eyes must see, probably
things I learn best from silence.

The first step in communicating clearly is to choose the vehicle and the
language.