The best way to save your email is to move them to other folders within 
Outlook. This saves the email, and also removes it from your inbox. 
Just create new folders from within Outlook with names to categorize 
your topics. There are already several folders including inbox, outbox, 
drafts, junk, and sent. Once you have created new folders, then just 
hit the shortcut for "move" tab to your folders box, and hit enter on 
the one you want to eamil to go to.

hth

Original message:

> Hello: Hopefully someone can help me figure this out and tell me what 
> to do: I…with the help of a friend, have figured out that I can save 
> emails to my documents by hitting F12; the purpose I’d have for doing 
> this is so that I can then get rid of the original emails in my outlook 
> folder! But here of late, I’m seeing that those “saved messages” in the 
> documents folder won’t open; furthermore, if I do go into that 
> particular message that is in documents folder (and leave documents) 
> then if I then want to open Outlook, outlook refuses to open; the only 
> way I can get past this is by restarting the computer! Obviously, I 
> don’t want to have to keep doing that! The only thing I see that may be 
> causing a problem might be One Drive; I say this because, I notice that 
> some files I have, I’ll hear Jaws say “sync pending; this says to me 
> that One Drive is trying to do something (I don’t even know much about 
> this “one drive, so would I just be better off without it? I hear it’s 
> supposed to be a good program and people use it to store things, but if 
> it’s going to cause more trouble than it’s worth, maybe I should get 
> rid of it, something that I’m sure that Microsoft would rather I not 
> do! Am running Windows 10 with the latest version of Jaws 2024, if this 
> helps any! Thanks for any help or suggestions you may be have as to 
> what’s going on and how I can fix it!

> Tom Kaufman

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