You can get the official pdf of your license from the FCC site directly 

As a matter of fact now when you renew that's all you get unless you
specifically request an official printed copy.  They want us to save the FCC
a few cents and print our own.

tom Fowle WA6IVG

On Tue, Nov 24, 2015 at 09:47:37PM -0600, Scott Van Gorp wrote:
> Hi Dave:
> 
> Well, I tried what you suggested, and still know luck with the pdf here
> using internet explorer 11 or firefox. Guess I'll have to have someone take
> a picture of the license after I print it out and convert it to a .jpg file
> to get this to cooperate.  Any other ideas welcome. Thanks.
> 
> -----Original Message-----
> From: For blind ham radio operators [mailto:[log in to unmask]]
> On Behalf Of Dave Allen
> Sent: Monday, November 23, 2015 9:42 PM
> To: [log in to unmask]
> Subject: info about registering with Remote hams
> 
> Hi all!
> 
> Since I have a US license and a ZL license, I decided to register a separate
> account with Remote hams for storing the ZL license.
> 
> The only caveat I encountered in this process was that the system only
> allows you to register one email address per callsign. That was not an issue
> because I registered another valid address that I monitor for the ZL call.
> 
> After receiving the expected email verifying my registration, I used the
> activation link in the Email.
> 
> Next, it was time to upload my ZL license to get that into my ZL4LDY
> profile.
> 
> This was ccomplished using the option in the RC Forb client.
> 
> Choose browse, locate and select the PDF file, and press the send file
> button.
> 
> This resulted in a page that said my license was successfully uploaded.
> 
> I don't recall seeing that confirmation when I uploaded my US license, but
> there have been Jaws updates since that time, as well as RC Forb updates, so
> I can't be certain which update allowed for the more satisfying experience,
> but regardless of what it was, I was more pleased with the process on this
> occasion.
> 
> I know a few folks have encountered difficulty with this, so thought I'd
> report the experience here to give encouragement.
> 
> I can't be certain whether or not the browser matters, but it may since the
> site does warn that it uses cookies to simplify the login process. In case
> that does matter, the browser I'm using is Internet Explorer version
> 11.0.9600.8098.
> 
> If you're one of those that found this a trial, it may be possible to get
> through it more easily now compared to a few months ago.
> 
> 73,
> Dave       
> 
> David Allen, Director
> Blind-Sight Limited
> For computer training and support world-wide, equipment or braille
> production please contact me through any of the following ways: 
> Email: [log in to unmask]
> Telephone: 64-3-455-7694 (Home)
> 64-27-224-5489 (Mobile)
> PO Box 9046
> St Clair
> Dunedin 9047
> NEW ZEALAND