Either drive will show up in device manager, with an !.  When I click on properties tells me that it can't locate drivers ---  Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Dell has a firmware flash update for the Samsung drive, for a different model pc (this is a Gx280, they have firmware under Gx270).  No drivers listed.
Neither drive shows up in My Computer, but we added a new hard drive which I think took over the cd/dvd drive designation. I haven't gone in to reassign a drive letter.  Could that be the issue?   Either drive does show up in device manager.
Paul Hachmeyer
________________________________________
From: Personal Computer Hardware discussion List [[log in to unmask]] On Behalf Of Hugh Vandervoort [[log in to unmask]]
Sent: Friday, June 26, 2009 1:59 PM
To: [log in to unmask]
Subject: Re: [PCBUILD] cd/dvd drivers

I doubt you need drivers.
What's the exact wording of the error message?
It's not unusual for theses drives to die. Can you see this drive in
the BIOS or My Computer? What does the Dell diagnostic routine say? Do
the LED lights indicate any errors?
http://support.dell.com/support/edocs/systems/ws650/en/ug/advanced.htm

On Fri, Jun 26, 2009 at 12:04 PM, Hachmeyer, Mr. Paul
S.<[log in to unmask]> wrote:
> My coworker has a Dell computer at work which tells her that she needs drivers for the cd drive.  It was rarely used, now doesn't work.  We tried another drive (removed from equipment), different brand, same thing.  P4  2.8 ghz cpu, WIN XP PRO, SP3 installed.  Tried deleting the device, rebooting, can't find drivers.
> Searched the web, found some files, but am I looking for firmware downloads or drivers?  Or are they the same thing?  Seems to be looking for .inf files, don't see .inf files in the downloads I've seen so far.  MS drivers listed are dated  2000-03.  Dell provided a driver disc with the pc when purchased, ran the utility 'repair' and still can't find drivers for the original (Samsung) drive.  System identifies both drives properly.  Didn't see any drivers on the Dell site.
> Drives are:  CD Samsung SW252S  and trying to upgrade to cd/dvd NEC DV5800A.
> What am I missing, or do I have two dead drives?
> Paul Hachmeyer

           
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