I thik hitting the 3 key twice does do the trick, I've done that with
books on mine. I'll have to try podcasts. I agree though, not
impressive tech support.
73
Butch
WA0VJR
Node 3148
Wallace, ks.
On Mon, 29 Sep 2014, Dr. Ronald E. Milliman
wrote:
> As some of you suggested, I contacted Humanware's technical service about
> the problem I encountered with my VR Stream dumping all of my podcast
> subscriptions and saved episodes. I ask for their help to prevent it from
> happening again. I was totally shocked at the fellows response; he said that
> is not possible. Podcasts just don't disappear. I told him the podcasts on
> mine did, and he kept insisting that it was not possible for that to happen.
> So, then, I asked him how to move my podcasts over to my SD card, and the
> instructions he gave me are totally inaccurate. He told me to hit the #3 key
> twice, and that doesn't work. By hitting the #3 key, it only wants to delete
> the podcast episode or the entire podcast feed, depending on where I have my
> VR Stream. So, needless to say, I am extremely disappointed with Humanware's
> technical service. That particular fellow was/is completely incompetent!
>
> Ron, K8HSY
>
>
>
> -----Original Message-----
> From: Jim Gammon [mailto:[log in to unmask]]
> Sent: Monday, September 29, 2014 12:47 PM
> To: [log in to unmask]
> Subject: re: VR Stream mysteriously deleted all of my podcasts
>
> Ron, I haven't had that problem, but I have had the Stream fail to download
> NLS books when I had plenty of internal memory left and also fail when
> downloading podcasts. I have reported both issues to [log in to unmask]
> I encourage you to do the same.
> I reported those issues over the weekend so haven't heard back from them
> yet. 73, Jim WA6EKS
> ----- Original Message -----
> From: "Dr. Ronald E. Milliman" <[log in to unmask]
> To: [log in to unmask]
> Date sent: Mon, 29 Sep 2014 08:16:17 -0500
> Subject: VR Stream mysteriously deleted all of my podcasts
>
> This morning my VR Stream mysteriously deleted all of my podcasts. They
> were all there; then, I shut it off, and when I turned it back on again, all
> of my podcasts were gone. I had subscribed to and saved numerous ham radio
> related podcasts that I was listening to, and now, everyone of them is gone,
> vanished, disappeared, dumped!
>
>
>
> Have any of you had this happen to you? If so, do you know what caused it
> and how to prevent it from happening again? I suspect it has something to do
> with having them all in my internal memory rather than transferred over to
> the SD card.
>
>
>
> Ron, K8HSY
>
>
>
> Dr. Ronald E. Milliman
>
> Retired Professor of Marketing
>
>
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