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Date: | Thu, 10 Jul 2008 11:18:40 -0400 |
Content-Type: | text/plain |
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Hello Harriet;
I believe this addresses the issue you are dealing with;
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
Good luck.
Bill
----- Original Message -----
From: <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, July 10, 2008 4:46 AM
Subject: [PCBUILD] Windows Update Problems/Zone Alarm
>
> _Update for Windows XP (KB951978)_
> (javascript:parent.fnExpandDetails(10);)
>
>
> (javascript:parent.fnExpandDetails(8)) _Windows Malicious Software
> Removal
> Tool - July 2008 (KB890830)_ (javascript:parent.fnExpandDetails(8);)
> _Security Update for Windows XP (KB951748)_
> (javascript:parent.fnExpandDetails(9);)
>
>
>
> I have a Dell Dimension 8400 using Win. XP Home.... and I also have been
> using Zone Alarm free firewall, and Avast free Anti-virus. While ago,
> Windows
> informed me I had some updates to download (the above). I did that, but
> when
> I tried to get online, I couldn't get on. I looked in my firewall and
> things had been changed about in there, and I don't know what is supposed
> to be
> checked and which is not. So I changed it back, it still didn't work, so I
> called the phone company and they told me to disengage my firewall .... I
> did and
> it worked. So something in the firewall prevented me from getting
> online. I
> had every thing checked so it could do that, but it has to be Win
> downloads
> and not my firewall.
>
> So, I did a system restore to remove the downloads which now works. Does
> any one know what Microsoft did in those three downloads to make those
> downloads not work. And why does my Firewall get different settings
> when I never
> touch it. Is there a better firewall or at least one that is easier to
> work
> with than Zone Alarm which is free.
>
> What I also want to know if how can I get past those three updates and
> make
> it work with my firewall? Harriet
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