Congratulations Junior!
Bob, K8LR, [log in to unmask]
----- Original Message -----
From: "Junior Lolley" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, May 04, 2012 6:23 PM
Subject: not ham related but maybe it is okay
2012 Liberty Cty FL PR FINAL
Cassidian Communications Recognizes Liberty County, Fla., 9-1-1 Center
Dispatcher Junior Lolly with Dispatcher of the Month Award
. Visually-impaired call taker is an industry leader with more than 30 years
on-the-job
. Lolly assisted in the testing of the latest version of the Sentinel
Patriot 3.2 call processing solution
TEMECULA, Calif., April 30, 2012-Cassidian Communications, an EADS North
America company, is
pleased to recognize Junior Lolly from Liberty County, Fla., 9-1-1
Communications Center, as the
Cassidian Communications Dispatcher of the Month.
"One of the reasons Liberty County 9-1-1 is unique is the fact that its lead
call taker has been on the job
since 1980 and has been blind since the age of 12. Today, Lolly processes
more than 300 emergency
and administrative calls a day, which is more than three times the amount he
processed in his earlier
days at the center." said Brandon Hoquist, product line manager, Cassidian
Communications.
As technology advances entered the 9-1-1 center, Lolly's job became more
complicated as additional
programs and monitors were introduced. Today, Lolly uses new technology
designed to assist the visually
impaired.
"He never sends a responder to the wrong place and can tell someone where to
turn by landmarks," said
Stephen Ford, 9-1-1 coordinator, Liberty County 9-1-1 Communications Center.
"He has only asked me
where an address is located three or four times since I have worked with
him. He does a better job than
any sighted call takers I know."
A renowned professional, Lolly says that no single call stands out among the
thousands he has taken-
from natural disasters such as hurricanes, tornadoes and lightening storms,
to emergencies related to
house fires, grave injuries and serious accidents.
"I'm not in this for the money," Lolly states. "This is not a job where you
get rich. I do it to help people and
to be there for the community. It's a calling. It's a desire I was born
with."
The Liberty County 9-1-1 Center recently completed testing of the latest
version of the SentinelR PatriotR
call processing solution, release 3.2. Built to support up to 100 call
taking positions, the Sentinel Patriot
3.2 solution is designed to handle up to two million calls per year, is
fault tolerant with no single point of
failure and delivers scalable, redundant, remote survivable systems with
ultra-high reliability. This feature
rich solution provides call centers such as Liberty County with a clear path
to next generation 9-1-1 (NG9-
1-1) services as they become available industry-wide.
Hoquist continued, "Cassidian Communications recognizes usability as one of
the utmost needs for
accurate and efficient operations in the call center and is a key
differentiator when comparing our
products to those of other solution providers."
Liberty County 9-1-1 has been a Cassidian Communications customer since 2005
and currently is
operating the latest Sentinel Patriot solution on its three call taking
positions. The 9-1-1 center is
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responsible for taking emergency and administrative calls for services from
the approximately 8,000
county residents. The center also is responsible for dispatching calls for
all law enforcement, emergency
medical services and fire response for the county.
The Sentinel Patriot solution supports single- and multiple-site 9-1-1
centers as well as geographically
diverse, centralized and hosted solutions. The solution is NENA-compliant
and is an IETF standardsbased
IP-centric call management suite designed to handle all calls seamlessly
from a single switch.
Cassidian Communications continues to serve clients ranging from public
safety operations to Fortune
1000 corporations to federal agencies. Collectively, the company has more
than 40 years of experience
deploying 9-1-1 call processing solutions, notification solutions and first
responder digital trunked radio
networks.
About Cassidian Communications (www.CassidianCommunications.com)
As the largest and most trusted source of mission critical communications
solutions, Cassidian
Communications, an EADS North America company, is leading the way in
standards-based NG9-1-1 call
center applications, notification solutions and services and P25 land mobile
radio systems.
Headquartered in Temecula, California.
About EADS North America (www.eadsnorthamerica.com)
EADS North America is the North American operation of EADS, a global leader
in aerospace, defense
and related services. As a leader in all sectors of defense and homeland
security, EADS North America
and its parent company, EADS, contribute over $11 billion to the U.S.
economy annually and support
more than 200,000 American jobs through its network of suppliers and
services. Operating in 17 states,
EADS North America offers a broad array of advanced solutions to its
customers in the commercial,
homeland security, aerospace and defense markets.
# # #
Media Contact:
Michael Doerk
Cassidian Communications, an EADS North America Company
Tel: +1.469.365.4989
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Junior Lolley KG4itd
Liberty County Emergency Coordinator
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