Scott,
There are several things he could have done even though he couldn't give you
a definitive answer, and unfortunately he didn't do any of them. Not very
encouraging, but pretty typical.
Steve
----- Original Message -----
From: "Scott Howell" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, March 20, 2012 17:51
Subject: Re: Get Ready: Digital QST is Coming Soon
> Steve,
>
> I can appreciate that, but not even having the opportunity to have the =
> conversation is what grinds me even more. This gent Mark that answered =
> the phone seriously had this attitude that I was bothering him with my =
> request. Also the default answer is HandiHam and NLS. The correct answer =
> could have been "gee I do not know, but let me have you talk with (fill =
> in the blank)" or how about you send an e-mail to (fill in the blank)."
> I have worked with a number of developers who had not considered =
> accessibility and once the issue was brought to their attention they =
> were very receptive and willing to do their best. These are individual =
> developers or small companies that made the conscious decision to =
> address the issue. Hey I would even gladly pay the same membership fee =
> for equal access if that would help. I realize we all will have =
> differences of opinion on this issue and my object was to just raise =
> awareness of this new opportunity and the reaction I got from the ARRL.
>
> On Mar 20, 2012, at 11:43 AM, Steve Dresser wrote:
>
>> Scott,
>>=20
>> I think it's more a question of not knowing what accessibility means =
> for a=20
>> screen reader user. Most sighted people don't even understand how a =
> blind=20
>> person can use a computer, and if they do, they seldom understand what =
> a=20
>> screen reader does. I can't count the number of times I've been asked =
> how=20
>> my speech recognition software works, and how surprised my listeners =
> are=20
>> when I point out that typing isn't the issue, but reading the screen =
> is. As=20
>> frustrating as it is for us, explaining our access needs is a huge =
> task.
>>=20
>> Steve
>>=20
>> ----- Original Message -----=20
>> From: "Scott Howell" <[log in to unmask]>
>> To: <[log in to unmask]>
>> Sent: Tuesday, March 20, 2012 11:00
>> Subject: Fwd: Get Ready: Digital QST is Coming Soon
>>=20
>>=20
>>> Hi all,
>>>=20
>>> I got the following from the ARRL and I took the time to call and =
> spoke =3D
>>> to a gent named Mark. Mark was of course not very helpful and I'm not =
> so =3D
>>> sure I liked his attitude either as it seemed I was asking him to do =
> =3D
>>> some work. I digress, but I asked about the possibility of the iOS =
> app =3D
>>> being made accessible and Mark informed me that it was not in the =
> plans =3D
>>> and probably would not be for years. WHat a bucket of BS. I was told =
> =3D
>>> (after pressuring Mark) that I could contact [log in to unmask] with =3D
>>> questions.
>>> I think this bothers me enough that I would seriously consider =
> whether =3D
>>> or not I would renew my membership when that time arrives. I'm sure =
> some =3D
>>> will disagree, but there is no reason why the ARRL should assume that =
> I =3D
>>> want to get QST from NLS for one thing. I think what bugs me most is =
> the =3D
>>> lack of interest and attitude.
>>> So, I'm ranting a little, but if you have any interest I encourage =
> you =3D
>>> to contact the ARRL via the e-mail address of whoever this =3D
>>> [log in to unmask] person is.
>>>=20
>>> 73
>>>=20
>>>=20
>>> Begin forwarded message:
>>>=20
>>>> From: "ARRL" <[log in to unmask]>
>>>> Subject: Get Ready: Digital QST is Coming Soon
>>>> Date: March 20, 2012 10:30:48 AM EDT
>>>> To: [log in to unmask]
>>>> =3D20
>>>> Coming Soon: NEW ARRL Membership Benefits
>>>> =3D20
>>>> Dear William Howell, N3BYY
>>>> =3D20
>>>> We are excited to announce two new ARRL membership benefits that =
> will =3D
>>> be introduced in June 2012.
>>>> In addition to the print copy of QST, all members will have access =
> to =3D
>>> an online, digital edition of QST at no extra cost. You will be able =
> to =3D
>>> access QST from anywhere--on nearly any computer, laptop, mobile =
> device, =3D
>>> smartphone and tablet (including Apple iPad, iPhone, and devices =
> using =3D
>>> the Android operating system).
>>>> =3D20
>>>> Also in June, members will gain access to archived issues of QST =
> from =3D
>>> December 1915 to the present (previously, only issues through 2007 =
> were =3D
>>> available to members). If you are familiar with the current =
> periodicals =3D
>>> archive (which serves images of pages), that platform will be =
> expanded =3D
>>> to include all of QST from December 1915 through December 2011. A =3D
>>> second, new archive will be introduced for issues beginning January =3D=
>
>>> 2012, featuring enhanced functionality including full-text search.
>>>> =3D20
>>>> Be Prepared!
>>>> Members must have a valid ARRL website login to access the current =3D=
>
>>> digital edition of QST and archived editions. For a smooth launch of =
> =3D
>>> these exciting new benefits, and so that you will be able to quickly =
> =3D
>>> access the digital version of QST as soon it becomes available, we =
> are =3D
>>> e-mailing you some information that will help you login to the ARRL =3D=
>
>>> website prior to launch.
>>>> =3D20
>>>> Login Instructions
>>>> Please follow these personalized, step-by-step directions below to =3D=
>
>>> login to the ARRL website:
>>>> =3D20
>>>> =3D20
>>>> Go to www.arrl.org
>>>> At the top, center of the page in "Site Login", enter your Username: =
> =3D
>>> n3byy and the password you selected during registration.
>>>> =3D20
>>>> =3D20
>>>> =3D20
>>>> Forgot Password?
>>>> If you have forgotten your password, here are some steps to help you =
> =3D
>>> obtain a temporary password which you can use to Login. We recommend =
> =3D
>>> writing this temporary password down prior to logging in, then Login =
> =3D
>>> using your username and the temporary password.
>>>> =3D20
>>>> =3D20
>>>> Select "Forgot Password" on the Login page
>>>> =3D20
>>>> - To reset your password by e-mail:
>>>> =3D20
>>>> Select "By Email" from the dropdown menu
>>>> Enter your Username: n3byy and e-mail address. You must use the =
> email =3D
>>> address that you used to originally register for a website login =3D
>>> account.
>>>> Click "Submit"
>>>> - To reset your password by member credentials:
>>>> =3D20
>>>> Select "By Member Credentials" from the drop down menu
>>>> Enter your Username: n3byy
>>>> Enter your Member ID: 0001636334
>>>> Enter your Call Sign OR Last name
>>>> Click "Submit"
>>>> Once you are logged in, select "Edit your Profile" to change your =3D
>>> password to something you can more easily remember.
>>>> =3D20
>>>> Questions?
>>>> Contact Member Services by email [log in to unmask] or by =
> telephone =3D
>>> 860-594-0200 or 888-277-5289 (US only).
>>>> =3D20
>>>> About this Email
>>>> You are subscribed to receive monthly notification of the digital =3D
>>> edition of QST. If you have an ARRL website user account, you can =
> manage =3D
>>> all of your e-mail preferences at www.arrl.org/myarrl. If you would =3D=
>
>>> prefer to stop receiving all email from ARRL to [log in to unmask], =
> =3D
>>> then please click here.
>>>> =3D20
>>>> ARRL, the national association for Amateur Radio
>>>> 225 Main Street, Newington, CT 06111-1494 USA
>>>> www.arrl.org
>>>> =3D20
>>>=20
>
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