Tom,

You can tell JAWS to use the sound card in your laptop rather than the 
default sound card.  I suspect that when you plug in your USB cable, the 590 
becomes the default sound card, and hence JAWS goes away.

As to the other problems, you might try running the Device Manager to see if 
there are any hardware conflicts.  Without more information, I'm not sure 
what else to suggest.

Steve

----- Original Message ----- 
From: "Tom Behler" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, September 08, 2011 23:32
Subject: continuing frustration with ARCP590 software and new Windows 7 
laptop


> Hi, folks.
>
> Well, a sighted ham friend of mine just left here, after spending roughly
> two hours trying to get the ARCP590 software working with my new Windows 7
> laptop.
>
> The program seems to be there, but will not start.
>
> As far as we can tell, the virtual comm port u s b driver software is
> installed and is working.
>
> We have menu 61 in the TS590 set at 9600 baud, menu 62 set at 9600 baud, 
> and
> menu 63 set at U S B.
>
> What we have concluded is that there seems to be some sort of
> incompatibility or conflict between the laptop and the TS590.
>
> In addition to the ARCP590 software not starting, there are two other 
> things
> making us come to this conclusion:
>
> 1.  There is an "unknown device" that keeps showing up even after attempts
> to uninstall it.  Our theory is that the  unknown device is the TS590
> itself.
>
> and
>
> 2.  Whenever we plug my USB cable into the computer, Jaws goes away.
>
> If anyone has any suggestions as to what we may try to resolve this
> incompatibility so that the ARCP590 software starts properly, please let 
> me
> know.
>
> I've considered posting this quiry to the TS590 list, but figure it'd be
> best to start here.
>
> 73 from Tom Behler:  KB8TYJ
>