Typically, as I recall,  the .exe file creates a folder under C:/Dell
with the number of the exe file. (C:/Dell/R96978).
Look there to see if the folder has been created, and run the install
file, or point the update process to that folder.


On Fri, Jan 6, 2012 at 9:03 PM, Christopher Drew <[log in to unmask]> wrote:
> I recently reinstalled the operating system and have been re-installing
> driver for an Dell Optiplex GX620 with 2gigs of roam, a Pentium (R) 4cpu,
> 3.00 GHz pc running Windows XP Professional.
>
> I went to Dell, plugged in the service tag number and downloaded drivers for
> the Lan (R96978.exe) and installed the driver. On reboot I checked the
> device manager and the Ethernet Controller appeared under the "Other
> Devices": category with a yellow question mark. The Ethernet Controller
> Properties window said "drivers for this device are not installed."
>
> I went into setup to check the bios settings for on-board devices and under
> the intetgrated NIC setting I changed the setting from off to on and
> rebooted. The driver was still not found. I re-installed the driver,
> rebooted and still the system coul not find the driver when I tried to get
> the Ethernet Controller Properties window to find the driver. What could be
> wrong? What should I try next?
>
> I also have a wireless PCI card installed but can't find a driver for it
> either. It is a 2.4 GHz/54Mbps PCI Adapter IEEE 802.11g Wireless Lan. The
> numbers on the chip are RT256ST, G3M3830G0, 1029AT. No other information is
> available for this card. No website or manufacturer are provided.
>
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