You might also redownload the driver and try it again, it could have been a 
bad download.
----- Original Message ----- 
From: "Tom Behler" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, September 05, 2011 5:23 PM
Subject: Continuing frustration with TS590 USB virtual comport interface


>   To all who are interested in this thread:
>
> I un-installed and then re-installed the USB driver, and everything went
> according to plan until I got to step 7.  This is where the USB driver
> bridge is installed.  When I clicked install on this portion of the
> software, it said "Windows Install Shield not responding".
>
> So, I think this is where things are hanging up for me.
>
> Let me emphasize again that I don't have the USB cable plugged in.  The 
> rig
> is off, but the power supply is on.
>
> I think something might be quirky with my Windows 7 operating system here.
>
> I'm also going to try another cable as John suggests.
>
> 73 from Tom Behler: KB8TYJ